Refund policy
Effective Date: August 25, 2026
ELVORA APPAREL is operated by YIKE CLOTHING LLC.
We want our customers to feel confident when shopping with us. If you are not satisfied with an eligible purchase, you may request a return within the return period described below.
1. Return Period
We accept eligible returns within 30 calendar days from the date the order is delivered.
The 30-day return period begins on the delivery date shown by the applicable shipping carrier.
2. Return Eligibility
To qualify for a return, the product should:
- Have been purchased directly from elvoraapparel.com
- Be returned within 30 calendar days after delivery
- Be unworn
- Be unwashed
- Be free from damage caused by the customer
- Have original tags attached when applicable
- Be returned in reasonably original condition
Products that do not meet these conditions may not qualify for a full refund or exchange.
3. Change of Mind and General Returns
We accept eligible returns for general reasons, including situations where a customer changes their mind or the product is no longer wanted.
This policy therefore applies to general customer returns and is not limited only to defective or damaged products.
4. Free Return Shipping
ELVORA APPAREL provides free return shipping for eligible returns.
Customers should contact our customer service team before returning an item.
We will provide the appropriate return instructions.
Customers should not independently ship a return to an address other than the address or return instructions provided by ELVORA APPAREL.
5. Return Address
Our business address is:
YIKE CLOTHING LLC
632 E MAPLE ST
NEVADA, MO 64772
UNITED STATES
For returns, customers should first contact:
Return instructions will be provided before the product is sent back.
6. How to Request a Return
To request a return, contact:
Please include:
- Order number
- Customer name
- Product name
- Reason for return
- Photographs when reasonably requested
Our customer service team will review the request and provide return instructions.
7. Return Inspection
Returned products may be inspected after they are received.
The product should meet the return eligibility conditions described in this policy.
If a returned product has been worn, washed, altered, damaged, or otherwise used beyond reasonable inspection, the return may be denied or the refund may be adjusted where permitted by applicable law.
8. Refunds
Once an eligible return has been received and approved, we will process the applicable refund.
Refunds will normally be issued to the original payment method used for the purchase.
The time required for the refund to appear in the customer's account may vary depending on the payment provider, card issuer, bank, or financial institution.
9. Original Shipping Charges
For an eligible return, the applicable refund will be determined based on the circumstances of the return and applicable law.
Any applicable refund information will be communicated to the customer during the return process.
10. Exchanges
We accept exchanges for eligible products.
Customers who need a different size or color should contact:
Please provide:
- Order number
- Current product
- Requested size or color
Exchange requests are subject to product availability.
If the requested replacement is unavailable, we may offer another appropriate resolution, including a refund where applicable.
11. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or materially different from the item you ordered, please contact us as soon as reasonably possible.
Please provide:
- Order number
- Description of the issue
- Photographs of the product
- Photographs of the packaging when relevant
We will review the situation and determine the appropriate solution.
Eligible damaged, defective, or incorrect items will be handled in accordance with this policy and applicable law.
12. Final Sale Products
If a product is specifically identified as Final Sale on the product page or during checkout, the applicable final-sale conditions will be disclosed before purchase.
Nothing in this section limits rights that cannot legally be excluded.
13. Order Cancellation
Customers who wish to cancel an order should contact us as soon as possible at:
Because orders may enter processing shortly after purchase, cancellation cannot always be guaranteed.
If an order has already been processed or shipped, the customer may need to use the applicable return procedure.
14. Refund for Returned Orders
Once an eligible returned product has been received and approved, the refund will be initiated through the original payment method.
Processing times after the refund has been initiated depend on the customer's payment provider or financial institution.
15. Contact Information
ELVORA APPAREL
Operated by YIKE CLOTHING LLC
632 E MAPLE ST
NEVADA, MO 64772
UNITED STATES
Email: support@elvoraapparel.com
Phone: +1 203-668-9266
Customer service hours:
Monday–Friday, 9:00 AM–6:00 PM EST
16. Policy Updates
We may update this Return & Refund Policy when our return procedures or business practices change.
The current version will be published on this page.