FAQ

Frequently Asked Questions

What is ELVORA APPAREL?

ELVORA APPAREL is a modern women's apparel brand focused on comfortable, versatile everyday clothing.

Where does ELVORA APPAREL ship?

We currently ship within the United States.

How long does order processing take?

Orders are normally processed within 1–3 business days after successful payment authorization.

How long does shipping take?

Estimated delivery time is 3–7 business days after processing and shipment.

Actual delivery time may vary depending on carrier operations and other circumstances.

How can I track my order?

When tracking information is available, it may be provided through your shipping confirmation email.

Tracking information may take some time to become active after shipment.

What payment methods do you accept?

We currently accept payment through:

  • Shopify Payments
  • PayPal

Available payment methods will be shown during checkout.

Do you accept returns?

Yes.

Eligible purchases may be returned within 30 calendar days from the delivery date.

Please review our Return & Refund Policy for complete requirements.

Is return shipping free?

Yes.

ELVORA APPAREL provides free return shipping for eligible returns.

Please contact support@elvoraapparel.com before returning an item.

Do you accept exchanges?

Yes.

Eligible products may be exchanged for another available size or color.

Exchanges are subject to product availability.

What condition must an item be in to qualify for a return?

Returned products should generally be:

  • Unworn
  • Unwashed
  • Undamaged
  • In reasonably original condition
  • Returned within 30 days after delivery

Original tags should remain attached when applicable.

What if I receive a damaged or incorrect item?

Contact support@elvoraapparel.com as soon as reasonably possible.

Please provide your order number and photographs of the product and packaging when available.

We will review the issue and determine the appropriate solution.

How will I receive my refund?

Approved refunds are normally issued to the original payment method.

The time required for the refund to appear depends on the payment provider or financial institution.

Can I cancel my order?

Please contact us as soon as possible if you want to cancel an order.

Because orders may enter processing shortly after purchase, cancellation cannot always be guaranteed.

How can I contact customer service?

Email: support@elvoraapparel.com

Phone: +1 203-668-9266

Hours: Monday–Friday, 9:00 AM–6:00 PM EST

Where is ELVORA APPAREL located?

ELVORA APPAREL is operated by:

YIKE CLOTHING LLC

632 E MAPLE ST
NEVADA, MO 64772
UNITED STATES